Frequently asked questions

First Line Pods was established in 2019 and became the first online retail & distributor of the new modern smokeless products in the United Kingdom.

Our growing range of reduced-risk products includes modern and traditional oral products e.g. nicotine pouches, CBD pouches and oral tobacco.

We aim to rid the world of harmful chemicals introduced by smoking tobacco with better and reduced risk solutions as it is widely acknowledged that most of the harm associated with conventional cigarettes is caused by the toxicants in the smoke produced by the burning of tobacco.”

Originating in Scandinavia, Nicotine pouches are the cousin of Swedish tobacco snus but completely free of tobacco! Pre-portioned pouches created with high-quality food-grade ingredients, high purity nicotine, water, flavouring and sweeteners.

Popular in countries such as Sweden, Norway and the US and described by BAT (British American Tobacco) as a modern further reduced risk and product alternative to conventional cigarettes/ vaping. There is no combustion involved in using Nicotine Pouches, meaning you don’t have to worry about the various toxicants that are usually associated with smoking. Nitrosamines (TSNAs) and Polycyclic Aromatic Hydrocarbons (PAHs). In addition, you won’t have to deal with the inhalation of carbon monoxide, which can be deadly!

Take out the Nicotine and swap it with CBD and you have CBD pouches, approved by the FDA to address anxiety, help with sleeping and also chronic pain.

Chew bags are traditional cut tobacco in a small pouch designed to be chewed on while releasing a clean, instant hit and powerful tobacco flavour experience.

No, this is not snus and we do not sell snus!

Our products are called nicotine pods/pouches and are used in a similar way to traditional snus, there’s a key difference. Traditional snus contains tobacco, the products we sell are built with natural fibres and are 100% tobacco free.

Snus belongs to a category of traditional oral tobacco products with currently high relevance among tobacco consumers across specific geographies (e.g. Sweden, Norway, USA). 

No the nicotine is absorbed through the gums when placed under your lip. You don’t need to suck or chew the pouches. Unless the product directly states to chew the pouch.

Here you can place an explanation or answer to the question.

  • 1st Class - Aims to deliver the next working day including Saturdays but can take up to 3 days
  • Special Delivery - Arrives the next day including tracking updates

Please note we only ship orders on working days!


The products contain nicotine, which is a highly addictive substance. Not recommended for non-smokers. This product may be hazardous to health.

This product is not suitable for use by:

  • Persons under the age of 18
  • Persons allergic/sensitive to nicotine
  • Pregnant or breast-feeding women
  • Persons who should avoid tobacco or nicotine products for medical reasons
  • Person with unstable heart condition, severe hypertension or diabetes

Immediately stop use of this product and seek medical advice if you experience any of the following: development of an irregular heartbeat; allergic reaction such as rash, itching or swelling of the tongue, mouth or throat; feeling faint, nausea, headache; or any other unusual or adverse effect.

The products are aimed at adult smokers and nicotine consumers and we only sell our products to people over the age of 18. 

First-time users might experience a slight burn under the lip which will gradually reduce as the body’s oral system gets used to the product. Depending on the nicotine strength of the product, this burn can intensify. A way of reducing the burn is either to change position of the nicotine pouch or put it on the tongue for a while. You can also sip on a glass of water or spit out the excessive saliva.

Yes, you can still use them. The bags can dry out and the effect of nicotine can be a lot less.

No, nicotine often naturally turns yellow when exposed to oxygen. For example, people who smoke a lot often get yellow fingers or nails.